PURCHASE CONDITIONS
All artworks are orginal and signed by me.
Each artworks are a unique and hand painted in the UK and comes directly from my studio.
Paintings are protected from UV rays and dust with coats of varnish, which preserves the colors fresh and bright long into the future.
Care instructions
Your artwork will be arrive securely packed. To open the box, ensure you open the box around the top edge.
Over time, you might find dust on the painting. To remove any dust from the painting, simply wipe it softly with a lightly damp cloth. Do not use any chemicals to clean the painting.
Do not place any objects on top of the painting.
Ensure you keep the painting away from heat.
All paintings pricing is based on the time it took me to create a particular piece, the size and medium it was painting in.
All paintings will be send professionally packed with great care and ready to display the moment it arrives.
If a package has not arrived or products have arrived damaged in transit then please contact me immediately. I shall seek to resolve any issues as quickly as possible.
Shipping
Shipping within UK is free.
Delivery
Order within the United Kingdom are usually delivered within 3 to 10 days
Delivery times are dependent on delivery location. You will be provided with the tracking number to make sure your parcel gets on it’s way and is delivered in a timely manner.
A confirming email will normally be sent at the time of despatch. If there is any problem with a delivery an email will be sent out explaining any reason for this. If none of these occurs after three days have elapsed customers are advised to use the contact page to request clarification of the situation.
If you require a special express delivery please contact prior your purchase.
Any variation from this due to being away from the studio for more than two days will be posted on the home page.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
You have 21 days from receipt of your order to return any item. Items must be returned in original condition. Once I receive items,a full refund will be made, using the method you used to pay however,postage and
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
The following items can’t be returned or Exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
- Custom or personalised orders
- Digital downloads
I don’t accept cancellations
But please contact me if you have any problems with your order.
Questions about your order?
Please contact me if you have any problems with your order.
Shipping policies
I only ship item after I’ll receive full payment;
Please be aware, I cannot make myself responsible for the lost item or for damages caused by the delivery method. In this case, please contact me and let me know about all damages or loss. Buyers are responsible for return shipping costs and taxes if any.
Additional policies and FAQs
Please note that sometimes the colours of the painting may differ from the photos due to different screen resolutions.
Please note that sizes of the painting may be differ due to exposure nature so please always check the artwork accurate size provided before placing an order.
If you have any questions, please get in touch.